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| Residential Service and Repairs |
 This business sector revolves around repairing and servicing residential heating and cooling equipment and is a core business for Aire Serv® franchisees. Through the World Class Frontline Service System, the entire customer experience is managed and produces predictable, repeatable results. The Menu Pricing™ System allows technicians to price the repairs up front, on the job to get approval from the customer before completing the work. The system creates an understanding of each person’s responsibility and holds each person accountable to the next in the process. |
| Residential Maintenance |
|  Equipment maintenance is a service performed to ensure safe, efficient and reliable operation of the customer’s equipment. This work can also be performed in off-peak times when demand service is at its lowest.
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| Residential Service Agreements |
 Service agreements allow you to have more of a long-term relationship with the customer. The required system maintenance can be performed at slower times of the year and the customer gets the benefit of a priority service status and discounted pricing.
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Residential System Upgrades,
Replacements, and Retrofits |
 Equipment replacements are a crucial part of the Aire Serv business model. Many of your competitors offer the cheapest product they can find. At Aire Serv® we found that most customers are willing to pay more if they receive better products and service. Our M3 Replacement Sales System helps you educate the customer on their options so they can choose what is right for them. |
| Residential Indoor Air Quality |
 How to truly have exceptional indoor air quality in your home has been a controversial subject for many years. New discoveries are being made every day that affect the performance of products that are available for the customer. Our ASATS® Air Treatment System is a state of the art air purifying system that includes an entire marketing, education, and sales program to help you become the expert in your market. |
| Residential Accessories |
|  Many products are available to improve the comfort of your customer. System zone control is just one example of this, but is one of the best kept secrets of the industry. By introducing and educating your customers on these products you can solve more of their problems, building strong customer relationships.
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| Commercial Service and Repairs |
 Commercial service requires a different marketing approach than residential. You can still generate some business through the traditional sources of advertising, but the best way to gain a customer's repair business is to have planned maintenance programs. |
| Commercial Maintenance |
| Commercial maintenance is best performed with scheduled service agreements. Most commercial customers are looking for reliable operation of their systems at a set monthly cost. |
| Commercial Service Agreements |
 Our Commercial Service Agreement Estimating and Sales System will simplify the process required for putting together professional commercial agreements. |
Commercial System Upgrades,
Replacements, and Retrofits |
 After you establish a maintenance program, many customers will choose your company for system replacements because of the relationship you have developed. |
Residential or Commercial
New Construction |
 Some Aire Serv® companies perform new construction work as a part of their franchise, and some operate it as a separate business. It is not a business segment that is necessary in the franchise operation. This work includes any work performed in a new construction setting. |
What if I don't currently perform
these types of services? |
| Whether you currently perform this type of work, or you would like to add this work to your business, we have systems that can help. We work with companies to take their current customer base and to improve the service and results they are receiving. |
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